Welcome to our FAQs
Your quick guide to a perfect fit and a smooth checkout. Here you’ll find clear answers on micro bikini sizing and coverage, fabric & care, order status, shipping times to the USA, Latin America, and the Caribbean, plus customs/duties, returns, and exchanges. We also cover payments, gift cards, and how to contact our support team. If you still need a hand, message us—we’re happy to help you find the micro bikini that feels made for you. Before placing your order you may also want to check our Return Policy.
Where is OH LOLA SWIMWEAR located?
Workshop and Shipping from: Caracas, Venezuela, ZIP 1083. Corporate offices: 1990 NW 82nd Ave. Doral, FL. 33126, United States
What are the delivery charges and custom duties for orders from the Online Shop?
Shipping costs depend on the destination. For U.S. orders under $100, a $10 shipping fee applies in addition to customs duties. Beginning August 29th, all shipments arriving in the U.S. will be subject to these duties. International customers get free shipping once the order reaches the threshold for their country, which starts at $200 and goes up to $300. The exact minimum is shown at checkout. Below that threshold, the shipping rate depends on the destination. Customs duties and import taxes are not included and may still apply.
Which payment methods are accepted?
We accept all major credit/debit cards, Google Pay, Apple Pay, and PayPal payment options.
How long will delivery take?
This will depend on your location. For most U.S orders, it should take 10 to 12 days to arrive. For shipments outside the U.S will take 12 to 15 days. All our deliveries are made with DHL. Remote locations in the US are handled by USPS.
How secure is shopping in the Online Shop? Is my data protected?
Ohlolaswimwear.com uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information. Secure Shopping Guarantee has been established for every transaction made with www.ohlolaswimwear.com. If any unauthorized charges were to appear on your credit card as a result of shopping with www.ohlolaswimwear.com, you must notify your credit card provider in accordance with its reporting rules and procedure. We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges. We will cover your liability up to $50.00.
What exactly happens after ordering?
After finishing your purchase, a confirmation email will be sent. A few days later, you’ll be looking your best with the hottest swimwear.
Do I receive an invoice for my order?
All our beloved customers will receive an e-bill after the purchase for their records. Also, if you have an account, it will keep a record of your purchases.
How to contact us?
You can reach us at ohlolaswimwear@gmail.com (we’ll reply within 24–48 hours) or via WhatsApp at +1 (305) 797 9998 — just ask for Veronica.
